THE USER CANNOT ACCESS APPLICATION WEBSITE
ERROR: Gets one of the below error message.
PROBLEM:
1) The URL displayed in the address bar of your browser is not spelled or typed correctly.
SOLUTION:
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Verify in the address bar of your browser that the URL is spelled correctly.
2) The URL displayed in the address bar of your browser is not formatted correctly.
SOLUTION:
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Verify in the address bar of your browser, that the URL is formatted correctly. For example:
https://www.eimmigration.com/Cerenade
3) You are not connected to the Internet.
SOLUTION:
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Try using a different computer that has internet connection.