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CHANGING DEFAULT BILLING ITEMS FOR A CASE PROCESS

NOTE: The changes made here will be reflected on any new cases created with the given case process.  Any previously created cases will remain unaffected.

  1. Navigate to the Administrative Tools.
  2. Click on the Case Processes icon.
  3. From here, identify the case process you wish to modify the default billing items for, and click the billing items icon.
  4. To add a billing item to a case process, click the Add Process Billing Item(s) button.
  5. Select the billing items you'd like to add to the case, and click Add Billing Item.
  6. The billing items will be added to the list.
  7. To remove a billing item from the case process, click delete.
  8. On the pop-up, click OK.