CHANGING DEFAULT BILLING ITEMS FOR A CASE PROCESS
NOTE: The changes made here will be reflected on any new cases created with the given case process. Any previously created cases will remain unaffected.
- Navigate to the Administrative Tools.
- Click on the Case Processes icon.
- From here, identify the case process you wish to modify the default billing items for, and click the billing items icon.
- To add a billing item to a case process, click the Add Process Billing Item(s) button.
- Select the billing items you'd like to add to the case, and click Add Billing Item.
- The billing items will be added to the list.
- To remove a billing item from the case process, click delete.
- On the pop-up, click OK.