Customer support connection cube wood with email call phone address chat message icons
Customer support connection cube wood with email call phone address chat message icons

Customer Support Center

Need Help?

Instant Customer Service/Technical Support/Help Desk for all Cerenade products

Cerenade’s highly skilled, technologically proficient support technicians are just a message or call away. No need to submit a ticket and wait endlessly. Our team is trained to resolve most issues in one quick and easy call, and carefully guides you through the entire process.

Cerenade product users can access a ‘feedback & technical support’ module directly from their software that makes it easy to track your issue and allow our support team to quickly resolve it.

Customer Support graphic Customer Support graphic

Outside of the software, we recommend emailing our support team to document your issue:

Send email
Email: support@cerenade.com
24×7 (excluding holidays)

We also offer phone support during business hours:

Phone: 1-310-645-0598
Toll Free: 1-800-617-4202
Monday – Friday (excluding holidays), 8am – 5pm PST
Fluent in English and Spanish

Other Resources

Additional resources for product education and support